Terms & Conditions

Terms & Conditions

Effective Date: May 29, 2026

These Terms & Conditions govern your use of the DIAMOND FINISH SERVICES website, online forms, quote requests, communications, and services. By accessing our website or using our services, you agree to these Terms & Conditions.

Please read these terms carefully before using our website or submitting any information through our forms.

1. SMS Program Description

The DIAMOND FINISH SERVICES SMS Program sends messages to customers and website visitors who have requested information, submitted a quote form, scheduled a service, or contacted us regarding our cleaning and detailing services.

Messages may include:

• Quote follow-ups
• Appointment confirmations
• Service reminders
• Scheduling or rescheduling updates
• Customer support communications
• Important updates related to your requested service

Opt-in is collected through website forms or other approved methods where users provide their phone number and explicitly agree to receive SMS messages from DIAMOND FINISH SERVICES.

2. SMS Opt-In Consent

You may opt into SMS communications by providing your phone number and checking a dedicated SMS consent checkbox before submitting a form on our website.

By opting in, you confirm that:

• You are the owner or authorized user of the phone number provided.
• You agree to receive SMS messages from DIAMOND FINISH SERVICES.
• Consent is not a condition of purchase.
• You understand that message frequency may vary.
• You understand that message and data rates may apply.

3. SMS Cancellation Instructions

You can cancel SMS communications at any time by replying STOP to any text message you receive from us.

After you send STOP, we may send a final confirmation message to confirm that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from DIAMOND FINISH SERVICES unless you opt in again.

4. Rejoining the SMS Program

If you previously opted out and would like to receive SMS messages again, you may rejoin by submitting a new form on our website and checking the SMS consent checkbox, or by otherwise providing express written consent through an approved opt-in method.

5. SMS Help Instructions

If you need assistance with our SMS messaging program, reply HELP to any text message you receive from us.

You can also contact us directly:

• Email: info@diamondfinishservices.com
• Phone: (832) 495-7390

6. Message Frequency

Message frequency may vary based on your interaction with our business, quote request, appointment schedule, booking activity, and service needs.

For example, you may receive messages related to quote follow-ups, appointment confirmations, service reminders, rescheduling updates, or customer support.

7. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Please contact your wireless provider for questions about your text messaging or data plan.

8. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

9. Supported Carriers

Our SMS program is intended to work with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers. Availability may vary depending on your mobile provider.

10. Age Restriction

You must be 18 years of age or older to use our website, request services, submit forms, or participate in our SMS messaging program.

11. Privacy Policy

Your privacy is important to us. For more information about how DIAMOND FINISH SERVICES collects, uses, protects, and shares information, please review our Privacy Policy:

Privacy Policy

We do not share text messaging originator opt-in data or consent with third parties for marketing or promotional purposes.

12. General Website Terms

This website is owned and operated by DIAMOND FINISH SERVICES. By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions, our Privacy Policy, and any additional terms that may apply to specific services.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the website in a way that could harm DIAMOND FINISH SERVICES, our customers, or other users.

13. Services

DIAMOND FINISH SERVICES provides cleaning and detailing services, which may include auto detailing, bin cleaning, house cleaning, exterior cleaning, pressure washing, and related services.

Service descriptions, availability, pricing, promotions, and scheduling may vary based on location, service type, property condition, vehicle condition, customer needs, and other factors.

Submitting a form or requesting a quote does not guarantee service availability, appointment availability, or final pricing. Final details may be confirmed after our team reviews your request.

14. Quotes, Pricing & Payments

Any quote, estimate, promotion, or pricing information provided through our website, phone, email, SMS, or other communication channel is subject to review and confirmation.

Pricing may change based on the actual scope of work, condition of the property or vehicle, service frequency, location, access requirements, additional services requested, or other relevant factors.

Payment terms, deposits, cancellation fees, or service fees may apply depending on the service requested and will be communicated when applicable.

15. Appointment Scheduling & Cancellations

Appointment times are subject to availability. We make reasonable efforts to arrive on time and complete services as scheduled, but delays may occur due to weather, traffic, service conditions, equipment needs, or other circumstances beyond our control.

If you need to reschedule or cancel an appointment, please contact us as soon as possible. Cancellation or rescheduling policies may vary depending on the service type.

16. Customer Responsibilities

To help us provide services efficiently and safely, customers may be responsible for:

• Providing accurate contact and service information
• Ensuring safe and reasonable access to the service area, property, vehicle, or bins
• Removing personal belongings or valuables when needed
• Informing us of any special conditions, hazards, restrictions, or access issues
• Being available for communication regarding scheduling, access, or service updates

17. Promotions & Offers

Promotions, discounts, or special offers may be limited-time offers and may be subject to additional terms, availability, service area restrictions, or eligibility requirements.

DIAMOND FINISH SERVICES reserves the right to modify, extend, cancel, or refuse any promotion or offer at any time, subject to applicable law.

18. Intellectual Property Rights

All content on this website, including text, images, graphics, logos, icons, layout, design elements, and other materials, is owned by or licensed to DIAMOND FINISH SERVICES and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, sell, or exploit any website content without our prior written permission.

19. User Submissions

If you submit messages, reviews, photos, files, service details, or other content to us through the website, email, SMS, or other channels, you represent that you have the right to provide that information.

You grant DIAMOND FINISH SERVICES permission to use submitted information as necessary to respond to your inquiry, provide services, manage customer support, improve operations, and communicate with you.

20. Third-Party Links

Our website may contain links to third-party websites, platforms, payment processors, maps, social media pages, or other external resources.

We are not responsible for the content, policies, privacy practices, availability, or actions of any third-party websites or services.

21. Disclaimer of Warranties

Our website and services are provided on an “as available” basis. While we make reasonable efforts to provide accurate information and quality service, we do not guarantee that the website will always be available, error-free, secure, or uninterrupted.

To the fullest extent permitted by law, DIAMOND FINISH SERVICES disclaims warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

22. Limitation of Liability

To the fullest extent permitted by law, DIAMOND FINISH SERVICES shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, communications, or services.

Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim, unless otherwise required by applicable law.

23. Indemnification

You agree to indemnify and hold harmless DIAMOND FINISH SERVICES, its owners, employees, contractors, partners, and representatives from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of any rights of another person or entity.

24. Termination of Website Access

We reserve the right to restrict, suspend, or terminate access to our website or services if we determine that a user has violated these Terms & Conditions, submitted false or harmful information, misused our services, or engaged in unlawful or inappropriate conduct.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any disputes arising from these Terms & Conditions, our website, or our services shall be handled in the appropriate courts or legal forums located in Texas, unless otherwise required by law.

26. Changes to These Terms

DIAMOND FINISH SERVICES may update these Terms & Conditions from time to time. The latest version will be posted on this page with the updated effective date.

Your continued use of our website or services after updated terms are posted means you accept the updated Terms & Conditions.

These Terms & Conditions are intended to provide general information about how DIAMOND FINISH SERVICES manages website use, services, and SMS communication terms. They should be reviewed by the business owner or legal advisor before publication.