{"id":3194,"date":"2026-05-29T12:32:47","date_gmt":"2026-05-29T12:32:47","guid":{"rendered":"https:\/\/diamondfinishservices.com\/?page_id=3194"},"modified":"2026-05-29T12:35:00","modified_gmt":"2026-05-29T12:35:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/diamondfinishservices.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"gsbp-a4ba743 alignfull\" data-type=\"section-component\">\n<div class=\"gsbp-ef62ecd\" data-type=\"content-area-component\">\n<section class=\"dfs-policy-page\">\n  <style>\n    .dfs-policy-page,\n    .dfs-policy-page * {\n      box-sizing: border-box;\n    }\n\n    .dfs-policy-page {\n      width: 100%;\n      background: #ffffff;\n      color: #111111;\n      padding: 70px 20px;\n      line-height: 1.7;\n    }\n\n    .dfs-policy-container {\n      width: 100%;\n      max-width: 980px;\n      margin: 0 auto;\n    }\n\n    .dfs-policy-card {\n      background: #ffffff;\n      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!important;\n      color: #777777 !important;\n    }\n\n    @media (max-width: 767px) {\n      .dfs-policy-page {\n        padding: 42px 16px;\n      }\n\n      .dfs-policy-card {\n        padding: 28px 22px;\n        border-radius: 20px;\n      }\n\n      .dfs-policy-notice {\n        padding: 22px;\n      }\n\n      .dfs-policy-page h2 {\n        font-size: 24px;\n      }\n\n      .dfs-policy-page h3 {\n        font-size: 18px;\n      }\n\n      .dfs-policy-page p,\n      .dfs-policy-page li {\n        font-size: 15px;\n      }\n    }\n  <\/style>\n\n  <div class=\"dfs-policy-container\">\n    <div class=\"dfs-policy-card\">\n      <span class=\"dfs-policy-eyebrow\">Privacy Policy<\/span>\n\n      <h1>Privacy Policy<\/h1>\n\n      <p class=\"dfs-policy-updated\">\n        Effective Date: May 29, 2026\n      <\/p>\n\n      <p class=\"dfs-policy-intro\">\n        DIAMOND FINISH SERVICES respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, quote requests, phone calls, emails, text messages, and other communication channels.\n      <\/p>\n\n      <p>\n        This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information and communications with us.\n      <\/p>\n\n      <div class=\"dfs-policy-notice\">\n        <h2>Important Notice Regarding Text Messaging Data<\/h2>\n\n        <p>\n          DIAMOND FINISH SERVICES does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.\n        <\/p>\n\n        <p>\n          No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.\n        <\/p>\n      <\/div>\n\n      <h2>1. Information We Collect<\/h2>\n\n      <p>\n        We may collect personal and non-personal information when you visit our website, complete a form, request a quote, schedule a service, contact our team, or communicate with us by phone, email, SMS, or other methods.\n      <\/p>\n\n      <h3>Personal Information<\/h3>\n\n      <ul>\n        <li>First and last name<\/li>\n        <li>Email address<\/li>\n        <li>Phone number<\/li>\n        <li>Service address, including street, city, and ZIP code when provided<\/li>\n        <li>Service interest, such as auto detailing, bin cleaning, or house and exterior cleaning<\/li>\n        <li>Quote request details<\/li>\n        <li>Appointment, scheduling, or service details<\/li>\n        <li>Communication preferences and consent records<\/li>\n        <li>Payment or billing information when applicable<\/li>\n        <li>Files, images, or attachments you choose to submit through our website forms<\/li>\n      <\/ul>\n\n      <h3>Non-Personal Information<\/h3>\n\n      <ul>\n        <li>IP address<\/li>\n        <li>Browser type<\/li>\n        <li>Device information<\/li>\n        <li>Website usage patterns<\/li>\n        <li>Analytics and performance data<\/li>\n        <li>Cookies and similar tracking technologies<\/li>\n      <\/ul>\n\n      <h3>Customer Communications<\/h3>\n\n      <ul>\n        <li>Records of inquiries and service requests<\/li>\n        <li>Messages submitted through website forms<\/li>\n        <li>Call, email, or SMS communication history<\/li>\n        <li>Customer support requests<\/li>\n        <li>Feedback or responses related to our services<\/li>\n      <\/ul>\n\n      <h2>2. How We Use Your Information<\/h2>\n\n      <p>\n        We use the information we collect to provide, manage, improve, and communicate about our cleaning and detailing services.\n      <\/p>\n\n      <ul>\n        <li>To respond to quote requests and service inquiries<\/li>\n        <li>To schedule auto detailing, bin cleaning, house cleaning, exterior cleaning, pressure washing, or related services<\/li>\n        <li>To provide appointment confirmations, service reminders, scheduling updates, and customer support messages<\/li>\n        <li>To contact you about your requested service or submitted form<\/li>\n        <li>To process payments, invoices, or service-related transactions when applicable<\/li>\n        <li>To improve our website, services, customer experience, and internal operations<\/li>\n        <li>To maintain records of communication preferences and consent<\/li>\n        <li>To prevent fraud, protect security, and comply with applicable legal obligations<\/li>\n      <\/ul>\n\n      <h2>3. SMS Messaging &#038; Compliance<\/h2>\n\n      <p>\n        By opting into our SMS messaging services, you agree to receive text messages from DIAMOND FINISH SERVICES related to your inquiries, quote requests, bookings, appointments, service updates, reminders, and customer support communications.\n      <\/p>\n\n      <h3>Opt-In &#038; Consent<\/h3>\n\n      <ul>\n        <li>You will only receive SMS messages if you have explicitly opted in.<\/li>\n        <li>Consent may be collected when you provide your phone number and check a dedicated SMS consent checkbox before submitting a website form.<\/li>\n        <li>Consent is not a condition of purchase.<\/li>\n        <li>We maintain records of opt-in actions, including consent details and timestamps when available.<\/li>\n        <li>We comply with applicable laws and guidelines, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.<\/li>\n      <\/ul>\n\n      <h3>Types of SMS Messages You May Receive<\/h3>\n\n      <ul>\n        <li>Quote follow-ups<\/li>\n        <li>Appointment confirmations<\/li>\n        <li>Service reminders<\/li>\n        <li>Scheduling or rescheduling updates<\/li>\n        <li>Customer support messages<\/li>\n        <li>Important service-related updates<\/li>\n        <li>Follow-ups related to your submitted inquiry<\/li>\n      <\/ul>\n\n      <h3>Opt-Out Instructions<\/h3>\n\n      <p>\n        You can cancel SMS communications at any time by replying <strong>STOP<\/strong> to any text message you receive from us. After you send <strong>STOP<\/strong>, we may send a final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.\n      <\/p>\n\n      <h3>Help Instructions<\/h3>\n\n      <p>\n        If you need assistance, reply <strong>HELP<\/strong> to any message you receive from us, or contact us directly by email at <a href=\"mailto:info@diamondfinishservices.com\">info@diamondfinishservices.com<\/a> or by phone at <a href=\"tel:+18324957390\">(832) 495-7390<\/a>.\n      <\/p>\n\n      <h3>Message Frequency &#038; Rates<\/h3>\n\n      <p>\n        Message frequency may vary based on your interactions with our business, quote request, appointment schedule, booking activity, and service requests. Message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.\n      <\/p>\n\n      <h3>Carrier Disclaimer<\/h3>\n\n      <p>\n        Wireless carriers are not liable for delayed or undelivered messages.\n      <\/p>\n\n      <h3>SMS Data Protection Statement<\/h3>\n\n      <p>\n        No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.\n      <\/p>\n\n      <h2>4. Information Sharing &#038; Disclosure<\/h2>\n\n      <p>\n        We do not sell, rent, or trade your personal information. We may share limited information only when necessary to operate our business, provide our services, comply with legal obligations, or protect our rights.\n      <\/p>\n\n      <h3>Service Providers<\/h3>\n\n      <p>\n        We may share information with trusted service providers who help us operate our business, such as website hosting providers, scheduling tools, payment processors, CRM systems, customer support tools, analytics providers, and SMS delivery providers.\n      <\/p>\n\n      <p>\n        These providers are only permitted to use information as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.\n      <\/p>\n\n      <h3>SMS Providers<\/h3>\n\n      <p>\n        SMS aggregators and messaging providers may receive information only for the purpose of delivering messages you have consented to receive. Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.\n      <\/p>\n\n      <h3>Legal Compliance<\/h3>\n\n      <p>\n        We may disclose information if required by law, subpoena, legal process, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, property, safety, customers, or others.\n      <\/p>\n\n      <h3>Business Transfers<\/h3>\n\n      <p>\n        If our business is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction. In such cases, we will take reasonable steps to ensure your information remains protected.\n      <\/p>\n\n      <h2>5. Data Security<\/h2>\n\n      <p>\n        We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.\n      <\/p>\n\n      <ul>\n        <li>Secure data storage practices<\/li>\n        <li>Restricted access to customer information<\/li>\n        <li>Use of trusted service providers<\/li>\n        <li>Internal controls for handling customer data<\/li>\n        <li>Reasonable safeguards for communication and consent records<\/li>\n        <li>Security review and operational improvements when appropriate<\/li>\n      <\/ul>\n\n      <p>\n        However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.\n      <\/p>\n\n      <h2>6. Cookies &#038; Tracking Technologies<\/h2>\n\n      <p>\n        Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, measure performance, and enhance the user experience.\n      <\/p>\n\n      <ul>\n        <li>Analyze website traffic<\/li>\n        <li>Understand how users interact with our pages<\/li>\n        <li>Remember preferences where applicable<\/li>\n        <li>Improve marketing and website performance<\/li>\n        <li>Maintain website security and functionality<\/li>\n      <\/ul>\n\n      <p>\n        You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.\n      <\/p>\n\n      <h2>7. Your Rights &#038; Choices<\/h2>\n\n      <p>\n        Depending on your location and applicable law, you may have certain rights regarding your personal information.\n      <\/p>\n\n      <ul>\n        <li>Request access to the personal information we hold about you<\/li>\n        <li>Request corrections to inaccurate or outdated information<\/li>\n        <li>Request deletion of your personal information, subject to legal and operational limitations<\/li>\n        <li>Opt out of marketing emails by using the unsubscribe link when available<\/li>\n        <li>Opt out of SMS messages by replying <strong>STOP<\/strong><\/li>\n        <li>Withdraw consent for future communications<\/li>\n        <li>Contact us with questions about how your information is handled<\/li>\n      <\/ul>\n\n      <p>\n        To exercise your rights or update your communication preferences, please contact us using the information provided below.\n      <\/p>\n\n      <h2>8. Third-Party Links<\/h2>\n\n      <p>\n        Our website may contain links to third-party websites, platforms, payment processors, maps, social media pages, or external resources. We are not responsible for the privacy practices, content, or policies of third-party websites.\n      <\/p>\n\n      <p>\n        We encourage you to review the privacy policies of any third-party websites you visit.\n      <\/p>\n\n      <h2>9. Children\u2019s Privacy<\/h2>\n\n      <p>\n        Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.\n      <\/p>\n\n      <h2>10. Changes to This Privacy Policy<\/h2>\n\n      <p>\n        We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.\n      <\/p>\n\n      <p>\n        The latest version will be posted on this page with the updated effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.\n      <\/p>\n\n      <div class=\"dfs-policy-contact-box\">\n        <h2>11. Contact Us<\/h2>\n\n        <p>\n          If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact us:\n        <\/p>\n\n        <ul>\n          <li><strong>Business:<\/strong> DIAMOND FINISH SERVICES<\/li>\n          <li><strong>Service Area:<\/strong> Houston, Texas<\/li>\n          <li><strong>Phone:<\/strong> <a href=\"tel:+18324957390\">(832) 495-7390<\/a><\/li>\n          <li><strong>Email:<\/strong> <a href=\"mailto:info@diamondfinishservices.com\">info@diamondfinishservices.com<\/a><\/li>\n          <li><strong>Website:<\/strong> <a href=\"https:\/\/diamondfinishservices.com\/es\/\" target=\"_blank\" rel=\"noopener\">https:\/\/diamondfinishservices.com\/<\/a><\/li>\n        <\/ul>\n\n        <p>\n          By using our website and services, you consent to this Privacy Policy.\n        <\/p>\n      <\/div>\n\n      <div class=\"dfs-policy-divider\"><\/div>\n\n      <p class=\"dfs-policy-small\">\n        This Privacy Policy is intended to provide general information about how DIAMOND FINISH SERVICES handles personal information and SMS communication consent. It should be reviewed by the business owner or legal advisor before publication.\n      <\/p>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gsbp-a4ba743{display:flex;justify-content:center;flex-direction:column;align-items:center;padding-right:var(--wp--custom--spacing--side, min(3vw, 20px));padding-left:var(--wp--custom--spacing--side, min(3vw, 20px));padding-top:3rem;padding-bottom:var(--wp--custom--spacing--bottom, 0px);margin-top:0;margin-bottom:0;position:relative}.gsbp-ef62ecd{max-width:100%;width:100%}","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"class_list":["post-3194","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/pages\/3194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/comments?post=3194"}],"version-history":[{"count":3,"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/pages\/3194\/revisions"}],"predecessor-version":[{"id":3198,"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/pages\/3194\/revisions\/3198"}],"wp:attachment":[{"href":"https:\/\/diamondfinishservices.com\/es\/wp-json\/wp\/v2\/media?parent=3194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}